The attachment opens the first time and recorded with an AOL icon (we have AOL accounts), but the only option that we can do then is to drag the attachment into the trash. "Interestingly, before trying to install FTM 2012 we asked problems with Windows Explorer, message pop up saying Windows Explorer has stopped working" or "Windows Explorer restarts" when we try to open, delete, or rename an attachment that arrived by e-mail. Windows will close the program and notify you if a solution is available. » A problem caused the blocking of the program works correctly. A Microsoft Windows box appears and says "Family Tree Maker 2012 has stopped working. We click on 'OK' and Family Tree Maker partially opens, then closes. (We went in each file we could find and compacted them and made sure they were closed). To compact the file, choose 'compact the file.
You may need to compact your last open file to solve the problems caused by an abnormal termination. Is the first message we receive and exclamation mark inside a yellow triangle:įamily Tree Maker 2012 is not properly closed the last time it was used. We have been in contact with FTM people several times and have not been able to solve the problem. We are have installed Family Tree Maker 2012 and have difficulties to enter. The problem is the xlive.dll which I believe makes reference to Windows Live.įirst of all, you can try to install the latest Windows Live Redistributable and update your DirectX too.įamily Tree Maker 2012 has stopped working I recently downloaded the Resident Evil 5 on my PC VISTA and the error message that "Resident Evil 5 has stopped working".Īpplication RE5DX9.exe, version 1.0.0.129, time stamp 0x4a531b85, failed module xlive.dll, version.
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